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Shipping cost

FREE UK SHIPPING ON ORDERS OVER £50

FREE INTERNATIONAL STANDARD SHIPPING ON ORDERS OVER £150 (See Restrictions)

DISCOUNTED EXPRESS SHIPPING ON INTERNATIONAL ORDERS OVER £150

Items DO NOT have free shipping (especially for international orders)

Certain Regad products: Machine M3000 and M6000

Japanese Black Rubber (Wood Grain) Punching Cutting Board: Size L, XL & XXL

Large Wooden Organisers

Large Stitching Clamps

Ordering full skin leather must choose Express Shipping

Based on customer experience and insurance considerations, for orders over £350, we highly recommend choosing Express Shipping during checkout. 

It's easy to get confused by DHL's variety of services. DHL Express/DHL Parcel/DHL Packet etc. They are different companies owned by the same parent: Deutsche Post DHL Group. We only use DHL Express. In their Express division, they transport urgent goods reliably and on time from door to door.For some destinations, we might use FedEx for express shipping.

  • Add random items to the shopping cart and choose your location to check the rates.

  • We offer free standard shipping for orders over £80. When you reached this amount and select express shipping, the cost will be relatively lower as well. 

  • You are more than welcome to arrange your own courier to pick up your parcel, please contact us for details.

  • When you choose express shipping, there will be a surcharge for the remote area. It is not included in the shipping fee paid during check out. we may contact you after receiving your order for an extra charge. A remote area is defined as a postcode or in the absence of a postcode, a suburb /town name that is difficult to serve. Check here for the updated remote area list from DHL. Use shortcut Ctrl-F (for PC) or Command-F (for Mac) to find your postcode/town name in the list quickly.

  • When the order is particularly large or in odd size or heavy, there will be a surcharge. The shipping fee you paid during check out is not calculated by weight and size, we may contact you after receiving your order for an extra charge.

Delivery time

  • Delivery time does not include picking and packaging time. We aim to dispatch orders in a timely manner, but please note that during busy periods, our processing time may exceed 5 working days.

  • Orders placed after 11 am on Fridays and at the weekend will be dispatched on Monday at the earliest.

  • We use a combination of DHL or FedEx for the majority of destinations when you choose express shipping, it usually takes 1-2 working days after dispatching depending on the area. Some locations may take 3 - 5 working days or a week for some of the remote areas.

  • We use Royal Mail or ParcelForce for all standard shipping, the parcel will be handed over to the local post office when it arrived at the destination. 

  • Delivery lead times of your order to an international address will vary according to its destination.

Click & Collect

  • You will receive an email once your order is ready to collect.

  • You will need to provide a 1-hour slot for the pickup.

  • It may take 1-2 days for us to process your order.

  • You can only pick up your order from Monday to Friday (excluding bank holidays)

  • Same day pick up might be available, please get in touch.

 

Shipping for Pre-Order Items

If you purchase a pre-order item alongside other items which are in stock, the order will not be shipped until the pre-order item is available. If you would like an earlier shipment of any other items you have purchased, please get in touch and we can arrange for the additional shipping charge. Alternatively please place two separate orders.

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